Cleveland County Water
715 Polkville Road
Shelby, NC  28150

Mailing Address:
PO Box 8
Shelby, NC 28151

Office Hours:
8:00 a.m. - 5:00 p.m.
Monday - Friday

For Questions concerning Billing information, please contact:

Michelle Alexander
Phone: (704) 466-3696 extension 110
Email: [email protected]

For Questions concerning Bank Draft and Payment Information, please contact:
Jennifer Mathis – Phone: (704) 466-3696 extension 104
Email: [email protected]

For Questions concerning Backflow/Cross-Connection, please contact:
Matt Humphries – Phone: (704) 466-3696 extension 121
Email:  [email protected]

For Questions concerning Distribution and Yard Repairs, please contact:
Chris Hayes – Phone: (704) 466-3696 extension 117
Email:  [email protected]